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Thursday, February 26, 2009
i had a class on customer service at 9am today. and i've really got no idea where the venue is. dialled mummie (regina) for help because i was totally LOST. roamed around the hougang estate aimlessly. i knew i was somewhere near. so, i walked and walked and walked... at last, i found that stupid rc. the others were seated inside already. thankfully, i wasn't the only one who's late. even worse, kak ayu didn't turn up due to whatever reason. the focus today was on fast and friendly service. i couldn't expect more. haha. there are 4 parts to it: -welcome -connect -deliver -farewell it wasn't so bad after all. ricky was there too. and michelle mostly did all the talking. i still can't believe i cut my finger. dang. i'm so fragile these days. class ended at around 1pm. bus-ed to cpp with dyla. zhi hao was working at that moment. i can see that he's glad to see me there. *smiles. :) guess what. i couldn't stop laughing over the fact that i ran away from shirley thru the back door. i actually peeked and saw her at the counter. i was fortunate that she didn't enter the store. even, zhi hao was like shoo-ing me out. wait. first and foremost. i would like to thank those kind-hearted souls that covered up my presence. i love you guys. and zhi hao... what's with the farewell handshake ? lmao .
♥9:27 PM
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