clandestine affairs... <body><script type="text/javascript"> function setAttributeOnload(object, attribute, val) { if(window.addEventListener) { window.addEventListener('load', function(){ object[attribute] = val; }, false); } else { window.attachEvent('onload', function(){ object[attribute] = val; }); } } </script> <div id="navbar-iframe-container"></div> <script type="text/javascript" src="https://apis.google.com/js/platform.js"></script> <script type="text/javascript"> gapi.load("gapi.iframes:gapi.iframes.style.bubble", function() { if (gapi.iframes && gapi.iframes.getContext) { gapi.iframes.getContext().openChild({ url: 'https://www.blogger.com/navbar/7221649573776945183?origin\x3dhttp://livinginabittersweetworld.blogspot.com', where: document.getElementById("navbar-iframe-container"), id: "navbar-iframe" }); } }); </script>
Thursday, February 26, 2009

i had a class on customer service at 9am today.
and i've really got no idea where the venue is.
dialled mummie (regina) for help because i was totally LOST.
roamed around the hougang estate aimlessly.
i knew i was somewhere near.
so, i walked and walked and walked...
at last, i found that stupid rc.
the others were seated inside already.
thankfully, i wasn't the only one who's late.
even worse, kak ayu didn't turn up due to whatever reason.

the focus today was on fast and friendly service.
i couldn't expect more. haha.
there are 4 parts to it:
-welcome
-connect
-deliver
-farewell
it wasn't so bad after all.
ricky was there too.
and michelle mostly did all the talking.
i still can't believe i cut my finger.
dang. i'm so fragile these days.

class ended at around 1pm.
bus-ed to cpp with dyla.
zhi hao was working at that moment.
i can see that he's glad to see me there.
*smiles. :)
guess what.

i couldn't stop laughing over the fact that i ran away from shirley thru the back door. i actually peeked and saw her at the counter. i was fortunate that she didn't enter the store. even, zhi hao was like shoo-ing me out. wait. first and foremost. i would like to thank those kind-hearted souls that covered up my presence. i love you guys. and zhi hao... what's with the farewell handshake ? lmao .

♥9:27 PM